As organizational units like hospitals or clinics become more autonomous, the service
delivery system is at risk of becoming fragmented. Fragmentation may occur among similar
provider configurations (hospitals, ambulatory clinics, or public health programmes) or
between different levels of care. Such fragmentation has negative consequences for both
the efficiency and the equity of the referral system unless explicit policies are introduced to
ensure some sort of integration among the resulting semi-autonomous service delivery
units.
When health services become fragmented, allocative efficiency suffers. For example,
nonclinical health facilities designed to provide public health services in Poland and Hungary
often engage in secondary prevention and a wide range of basic care because they are
not adequately linked to ambulatory care networks. The university hospitals that have recently
been made autonomous in Malaysia provide a wide range of inpatient and outpatient
care for conditions that could have been treated effectively at lower levels in a
community setting. The newly autonomous general practitioners in the Czech Republic
have been quick to buy a large quantity of expensive equipment that is rarely used (59).
When organizational changes among providers cause fragmentation, disillusionment
with a market-oriented system can lead to some vertical and horizontal reintegration, with
more hierarchical control. Armenia, Hungary, New Zealand and the United Kingdom have
recently experimented with such steps. Both the market model and the hierarchical model
present problems; it is important not to forget the shortcomings of the centrally planned
models that were apparent in countries as diverse as Costa Rica, Sri Lanka, Sweden, the
United Kingdom and the former Soviet Union (59).
One way to preserve the virtues of autonomy for providers without fragmentation is via
“virtual integration” instead of traditional vertical integration. Under vertical integration, a
clinic takes orders from a hospital or a government department, limiting its responses to
local needs. Virtual integration means using modern communication systems to share information
quickly and without cumbersome controls. This is particularly valuable for referrals,
and can include nongovernmental providers hard to incorporate under hierarchical
schemes. Bangladesh and Ghana are experimenting with this innovation.
組織單位如醫院或診所變得更加自主,服務配送系統處於風險之中變得支離破碎。碎片有可能發生類似提供程式配置 (醫院、 門診或公共衛生方案) 或之間不同層次的護理。這種分裂為兩個有負面的後果效率和公平的轉診制度除非明確的政策被介紹給確保某種之間由此產生的半自治服務交付的集成單位。當健康服務成為碎片時,配置效率遭受。例如,非臨床保健設施旨在提供公共衛生服務在波蘭和匈牙利經常從事二級預防和基本保健的種類繁多,因為他們是不充分地連結到門診醫療網路。最近大學醫院已取得自主在馬來西亞提供範圍廣泛的住院和門診照顧可能已被有效地在較低級別的條件社區環境。在捷克共和國新自治的全科醫生已經快買了大量昂貴的設備是很少使用 (59)。當供應商之間的組織變化產生碎片,幻滅以市場為導向的系統可能導致一些縱向和橫向的重返社會與更多的遞階控制。亞美尼亞、 匈牙利、 紐西蘭和聯合王國有recently experimented with such steps. Both the market model and the hierarchical modelpresent problems; it is important not to forget the shortcomings of the centrally plannedmodels that were apparent in countries as diverse as Costa Rica, Sri Lanka, Sweden, theUnited Kingdom and the former Soviet Union (59).One way to preserve the virtues of autonomy for providers without fragmentation is via“virtual integration” instead of traditional vertical integration. Under vertical integration, aclinic takes orders from a hospital or a government department, limiting its responses tolocal needs. Virtual integration means using modern communication systems to share informationquickly and without cumbersome controls. This is particularly valuable for referrals,and can include nongovernmental providers hard to incorporate under hierarchicalschemes. Bangladesh and Ghana are experimenting with this innovation.
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