A satisfied 4 nights stay
Travelled with my daughter to Taipei and decided to give this hotel a try. We arrived at the hotel super early so we left our luggage which was taken by a hotel staff and we walked around till 3 pm. But when we went back to the hotel at 3pm, the staff at the check-in counter apologized to us and told us that the room was still not ready. So, the staff gave us a complimentary coupon for a drink at their mini bar. However, we were not allowed to choose any other drinks other than iced tea which we were not really happy about. The first moment when we walked into our room was cleanliness, the air conditioning was pretty good and the bathroom looked extremely clean. We could easily open a 30" suitcase and still have enough room to walk around but it was too crowded to open two suitcases at once. The air conditioning could be manually controlled which we thought was excellent. Even though this hotel is located in the Ximending area, it takes about 10-15 minutes to walk to the Ximending shopping area so we wouldn't say that the location of the hotel is excellent. One thing we really appreciated was that the hotel offered scheduled shuttle car/bus which could drive you to the Ximending shopping area but pre-booking was needed. Also, really satisfied with the staff cleaning our room every day. Furthermore, all the staff members including the bell boys were super nice and always willing to help with a great smile. Therefore, overall we were pretty satisfied with our stay at this hotel. Some tips that may be helpful to other travellers who booked this hotel would be to check in at the old wing of the hotel which is the entrance when you first walked into this hotel and not at the new wing; we didn't know this and we had to drag our luggages back and forth between the old and new wing. Secondly, definately take the advantage of their shuttle buses/car service if you are travelling with kids or elderly because even though it is only a 10-15 walk to the shopping ar