Hi CS team, Pls support to count the dem/det for below. Hi Ricky, We need to involve Thami in this case as well, we also need some deposit to prove that below shipments will still be moved with us & other LOI.. Hi Thami team, Until now We have not received any feedback from you while you are the booked agent and contractual owner, any solution from you instead of letting shipper deal directly with us? Suggest to come to our office to have a clear discussion and solve the case urgently otherwise all rest of your onboarding and future shipments will be hold without release to consignees. Thanks and best regards!