Exchange Conditions The tickets cannot be exchanged. Special information Ticket valid for any conventional train on the requested route during the whole validity period of the ticket (for homeprinted tickets, the validity period is limited to the requested travel date). Not valid on high speed trains. Refund Conditions Tickets are refunded integrally if refund is requested before their first day of validity. Tickets are refunded minus 5 EUR if refund is requested within one hour after their issuing. ATTENTION: Digital Homeprint" tickets can only be refunded in their original point of sales (i.e. not at the train stations).