Thank you first for your affirmation of the inside sales.But, would you like to ask you, get 2A's Iris (inside sales for all of Eric's customers), where else you think we should do to improve?Because in the 2019 end we have to interview him and tell her some reason which 2A Provide information on people and things that have made operational errors this year:1.Joanna(劉嘉惠): Custom MBO not actively completed 2.Mandy(蔡淑敏):a. Repeat PO 20K (Soonest Express (HK) b. Without communicating with team a and Non team a, the optimization project decides the wrong result.