Criteria for Evaluating Leadership Development InitiativesCriteriaDefinitionMeasurement Approaches(Examples)ReactionsHow participants liked or felt about the experience (affect); or participants' perception of the usefulness of the experience to subsequent performance (utility judgments)Post-experience questionnaire of emotional affect ("smile sheet") Post-experience questionnaire of perceived practical value LearningThe level of knowledge compared to before the experience; how much knowledge is retained over time; behavioral changes as a result of the development experience.Knowledge tests Mental models (e.g., understanding of a domain) Skill demonstrationTransferThe extent to which what was learned in the developmental experience is applied back on the job.Ratings of behavior (e.g., 360-degree ratings) Self-reportResultsAny criteria in which unit or organizational impact is assessedProductivity gains Customer satisfaction Employee morale Profitability