请在这里输入要翻译的内容IBM asked CEOs all over the world what they believe is going to happen with social media for the next three to five years. What they had to say was revealing.
“For the first time in my career, I feel old. People in their 20s work and think about this social stuff in a different way,” a U.K. insurance industry CEO shared. “We’re using it as a way of connecting with friends and socializing; the kids coming up are using it as a way of life.”
But do most CEOs acknowledge what is happening with social?
Over half of the CEOs "expect social channels to be a primary way of engaging customers."