Cancellation of Restaurant Reservations
While we are more than happy to make restaurant reservations on your behalf, please note that sudden cancellations (sometimes even within 72 hours) can result in substantial loss for small restaurants due to the lengthy preparation time for many traditional Japanese dishes. In fact, we have regretfully become unable to make reservations at a couple of restaurants due to a number of late cancellations from previous guests.
To prevent such a situation from escalating, we have decided to promise restaurants that they will be paid in full in the instance of a cancellation inside 48 hours. This fee will be deducted from the security deposit. Please take this into consideration when making a booking and give us as much notice as possible if any changes/cancellations are required. In essence, no cancellation - no problem!