Dear Customer
I'm sorry to hear that your order has not yet shipped.
Due to a technical condition the clearance in our logistics center it could not be done with the usual speed. We are already working to resolve the issue.
I just sat down with our logistic center in conjunction and asked him to send you the product as soon as possible. Now our logistics center is currently preparing your order for the shipment.
We assume that you will get this as soon as possible.
We confirm the actual shipment to you separately by email.
Should you not have received a shipment confirmation until 14.01.2015 please use the following link to contact us: