I hope I find you well.
I would like to bring it to your attention that we have received a bad lot of ribbons (TAFR050102) HW120A ribbon, as can be seen on the pictures, the ribbon is uncoated on long runs making it unusable. We have experienced this on one jumbo so far and we are currently replacing it with another jumbo to see if the other jumbos are ok.
I have video’s but they are too large for e-mail, if you can send me your Whatsapp number I will be able to send you the video clips.
Please urgently advise how you are going to resolve this issue.