We have a very serious problem would like to discuss with you, it’s about selling Intel VR Tool.
We would like to hear your opinion.
Recently, our customer know that our price would be included the price of the IBL website, the freight fee form USA to TW, credit card handling fee and so on. So there are so may hidden purchase costs that result in our price is higher than IBL website.
But now, customer told us that they could directly buy all of INTEL VR POWER TOOL products on SAP system.
Although, the product would not be included all of the extra fee which Intel would pay.
This will cause us great distress, because our customer thought that we sell the high price on purpose.
If all of customer could directly buy the Intel VR TOOL on SAP system, I think that it’s a big influence on our value of existing.
We have sold the product for three years and cooperated very closely with you.
We really do not hope that the customers can order directly on SAP system, ignoring our existence of Li Tang
We thought that we could continue afforded us for service and help our customer get better prices.
Could you help us to build a ID for SAP system and let us order on SAP system directly?
If you have any concerns, you could not provide the ID of SAP system.
In view of existing situation, do you have any idea to help us?
How would we explain the condition with our customer?
We are worried about this.
If you have any questions, please kindly reply us.