Dear Player,
Thank you for your continuous support to our game, our pleasure to help.
Sorry for the inconvenience it has caused, we are doing everything we can to optimize the server.
To help us optimize server quickly, kindly provide us the following info.
1.Your server
2.Time period of this problem
3.Screenshots of this problem would be preferred.
Please wait patiently while we optimize the server.
Sincerely.