The serious impact to workers of the 2008 Malaysia incident prompted further self-reflection at Nike. Jones recalled,"We realized incremental changes weren't going to get us where we wanted to go. We needed to disrupt ourselves. Monitoring finds the problem, but it doesn't solve it."Taking a step back, members of the senior team began to consider the supply chain more holistically with a long-term view of business performance, and to identify the "upstream" factors that influenced factory compliance, in taking a long-term view of business performances.