Voices from the field....“In my experience of working with youth groups deemed to be ‘disaffected’ the key to a successful programme is to quickly and accurately understand who we are delivering to so we can approach them in the right way. Although we get information prior to a group arriving at the centre, it is still important for us to make out own judgement of the individuals we are working with. I’ve worked with young people from a real mix of backgrounds, from inner city kids all the way to some of the most extreme young offenders, and can honestly say that the key to successful delivery is to quickly establish realistic outcomes with group leaders and gain as much information about the individuals in the group. This helps me set clear goals and also to recognise when it’s time to push them hard and, more importantly, when to back off!”Simon Luck (Development Tutor, Skern Lodge, Devon)