The organization shall determine, provide and maintain the environment necessary for the operation of its processes and to achieve conformity of products and services."A suitable environment can be a combination of human and physical factors, such as a) social (e.g. non-discriminatory, calm, non-confrontational); b) psychological (e.g. stress-reducing, burnout prevention, emotionally protective); c) physical (e.g. temperature, heat, humidity, light, airflow, hygiene, noise).These factors can differ substantially depending on the products and services provided."Where third-party certification to ISO 45001 (or equivalent) is recognized, it may be used to demonstrate the organization’s conformity to the personnel safety aspects of this requirement.