Dear my friend Carlos,
We just heard from your shipping agency that the modifiation will charge some extra money (about 35USD).
Firstly your shiping agency asked us Consignee information from us and we confirmed it with you, but they didn't inform the RUT NO is required until yesterday.
It is not much money and we don't want to bother you with this, but this is a little unresonable for us to pay, please kindly coodernate this with your shipping agency.
You know we send you a better and bigger loader and already lose money from it, and later we have to pay extra cost for all the documents and sending to you.
Thanks for your understanding.
Best regards