Measures of exit, voice, loyalty, and neglect used in Turnley and Feldman (1998) were used in this study as well. To measure exit, a six-item Likert scale adapted from Rusbult et al. (1988) was used. These items assessed respondents’ current job search behavior. A sample item is, “I am actively looking for another job.” The Cronbach alpha for the job search scale was 0.93 (X = 2.35, SD = 1.19).
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