Thanks for the update. Let's find the best solution for your damaged Charge HR and for you, so you can keep tracking your daily progress without any issue.
Upon reviewing our system, we noticed that the email:hanhan974111@gmail.com is not associated to the damaged Charge HR, so we'd like to kindly ask you to provide us the email that is associated to the defective tracker. If there's no other email, we'd like to capture your tracker to investigate further the issue and then send you a replacement tracker.
We have authorized the return of your Fitbit. You should be receiving an email shortly from Fedex containing a prepaid FedEx return label (tracking number:02394653080220010626). We'd like to ask you to please send us the Fitbit Charge HR to our warehouse.
Ingram Micro Mobility
2675 Reeves Rd
Suite 190
Plainfield, IN 46168
After you ship the package, please reply to this email with the tracking number on the package. This will allow us to process your replacement as soon as your return has been received.
Thanks for the update. Let's find the best solution for your damaged Charge HR and for you, so you can keep tracking your daily progress without any issue.Upon reviewing our system, we noticed that the email:hanhan974111@gmail.com is not associated to the damaged Charge HR, so we'd like to kindly ask you to provide us the email that is associated to the defective tracker. If there's no other email, we'd like to capture your tracker to investigate further the issue and then send you a replacement tracker.We have authorized the return of your Fitbit. You should be receiving an email shortly from Fedex containing a prepaid FedEx return label (tracking number:02394653080220010626). We'd like to ask you to please send us the Fitbit Charge HR to our warehouse.Ingram Micro Mobility2675 Reeves RdSuite 190Plainfield, IN 46168After you ship the package, please reply to this email with the tracking number on the package. This will allow us to process your replacement as soon as your return has been received.
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