Job Description for Executive House

Job Description for Executive Housekeeper / EHK

JOB TITLE: Executive Housekeeper

REPORTS : General Manager / Resident Manager

POSITION SUMMARY:

Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget and budget controlling for the department.





Duties:

Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Evaluates employees in order to upgrade them when openings arise.

Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast. Maintains a time log book of all employees within the department.

Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisors.

Approves all supply requisitions, such as those for spreads and bathroom rugs. Maintains a lost-and-found department and is responsible for all lost-and-found items. Determines the rightful owner and send correspondences.

Responsibility & Authority:

•Responsible for cleanliness, orderliness and appearance of the entire Hotel.


•Ensure that rooms are made as per company standard.


•Prepare Annual Housekeeping Budget.


•Maintain par stock of guest supplies, cleaning supplies, linen and uniform.


•Organize inventories with Accounts and General Store for linen, uniform and fixed assets.


•Pay particular attention while organizing pest eradication activities.


•Develop and implement Housekeeping systems and procedures


•Prepare reports for management information.


•Assist Purchase department in selecting suppliers for items related to Housekeeping.


•Plan, control and supervise Horticultural activities.


•Attending and resolving guest complaints.


•Verification of supplies consignments.


•Organize on-the job training and evaluate its effectiveness.


•Approval of the Functional Manual of the department.


•Recommend recruitment of new personnel.


Other Routine Responsibilities:

•Daily inspection of public areas and employees locker rooms.


•Daily briefing of Supervisors/ Executives.


•Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.


•Immediately attending to guest requests.

結果 (繁體中文) 1:

職位描述為行政管家 / EHK職位名稱: 行政管家報告: 總經理 / 駐店經理職位概述:監督所有家政員工、 有權雇用或放電、 計畫和分配工作任務、 給新入職員工的培訓、 審核和檢查家政個人工作分配和徵用用品。照顧的預算和預算控制部。 職責:監督所有的家政員工，雇傭新的員工需要放電員工在必要時和採取紀律行動時不遵循的策略。評估員工提升他們開口出現時。客房部的工作計畫，並相應地分配任務。分配常規任務和客房服務人員的特殊職責。安排員工，並分配額外的天關閉根據入住率預測。維護本部門所有員工時間日誌簿。招聘和培訓新員工。分配新員工工作與有經驗的説明。偶爾檢查這些員工的工作，並遵守監管機構所作的報告。批准所有供應的請購單，息差和浴室地毯等。保持一個失物招領部門並負責失物招領的所有專案。確定合法的擁有者和發送信件。責任與權力:•Responsible 清潔、 有序和整個酒店的外觀。房間是按照公司標準的 •Ensure。•Prepare 年度客房部的預算。•Maintain 進貨的客人用品、 清潔用品、 布草和工裝。•Organize 亞麻的、 統一的和固定的資產與帳戶和一般商店清單。•Pay 同時組織害蟲根除活動的特別注意。•Develop 和執行管理系統和程式•Prepare 報告的管理資訊。• 可協助紀念品採購部在選擇供應商目錄與客房部相關的項。•Plan，控制和監督園藝活動。•Attending 和解決客人的投訴。•Verification 的用品托運貨物。•Organize 關於職業培訓和評價其效果。•Approval 功能手冊的新聞部。•Recommend 招聘新的人員。其他日常工作的職責:•Daily 檢查公共區域和員工更衣室。•Daily 簡報的主管 / 經理。•Coordinating 的客房和公共區域與維修部門預防性維修計畫。•Immediately 參加到客人的要求。

結果 (繁體中文) 2:

職位描述為行政管家/ EHK 職位：行政管家報告：總經理/駐店經理職位描述：負責監督所有的看家名員工，聘請權威或排放，計劃和分配工作任務，給予新入職的員工，審計培訓和檢查內務個人的工作分配和徵用物資。照顧預算和預算控制了這個部門。職責：監督所有員工看家，僱用新員工可以根據需要，放電員工在必要的時候，當政策不遵守採取紀律處分。以提升他們的時候出現開口評估員工。計劃在房管部門的工作，並相應地分配任務。分配日常工作和家政人員的特殊職責。時間表的員工，並根據入住率預測分配額外休假。維護部門內所有員工的時間記錄的書。招募和培訓新員工。分配新員工與經驗豐富的工作有所幫助。對這些員工偶爾的工作檢查和觀察由監督所作的報告。批准所有供應申請，如對利差和浴室地毯。維護丟失和發現的部門，負責所有丟失和發現的物品。確定合法擁有者和發送信件。責任和權力：。•負責清潔，有序和整個酒店的外觀•確保房間都按照公司標準進行。•編制年度家政預算。•保持客用品的面值股票，清潔用品，床單和統一。•組織與賬戶和一般商店的床單，制服和固定資產庫存。•要特別注意，同時舉辦消滅害蟲的活動。•制定和實施家政服務制度和程序•準備管理信息的報告。•協助採購部門在選擇相關的家政服務項目的供應商。•計劃，控制和監督園藝活動。•參加和解決客人的投訴。•驗證供應貨物。•組織上的在職培訓，並評估其有效性。該功能的•批准手動部門•推薦的新進人員招聘。其他日常工作職責：•公共區域和員工的日常檢查更衣室。•監事/高級管理人員的每日簡報。•協調房間和公共區域的預防性維修計劃與維修部門。•立即參加到客人的要求。