Intangibility Inseparability of most medical care services.Production and consumption of services take place atthe same time for many medical care services. Non-transferability: once obtained, it cannot bereturned, exchanged etc. for most types of medicalservices Inventory: many medical care services are basicallyflow of human capital endowed in healthprofessionals through training. Therefore, servicescannot be stored for future supply. Inconsistency