RM0.00 GrabCar (Economy): Dear NG SOON HUEI, there was an error in your incentive calculation for week ending 4 December. You did not qualify for incentives as your cancellation rate was above 10%, however, we had paid you anyway.
Therefore, we will be deducting RM487.2 from your credit wallet today. Please note that this will be the final deduction for the overpaid amounts.
We apologize again for the inconvenience caused. Thank you for being understanding and patient with us.