While you, as a professional, have an obligation to provide an effective service to your clients,your clients, on the other hand, have a right to know the quality of the service they are receivingfrom you. In this age of consumerism, your clients can demand evidence of the quality of yourservice. In the modern era of consumerism, the emphasis is not only on providing a service but alsoon how well it is delivered to consumers. In most service professions the concept of so-calledevidence-based practice is growing at a very rapid rate. (See also the section on evidence-basedpractice in Chapter 1.)When you are dependent