The hotel was literally the worst part of our Taipei trip. On the second night of our 7 night stay, I got 43 bedbug bites on my feet. They itched so much for rest of my trip that I could not fully enjoy everything the city had to offer. When I complained to the staff, they offered to change rooms for us, but we opted not to as we had so much to move and there no guarantee that there wouldn't be bedbugs in the new room. They sprayed the room instead and during that, they told us to wait at the lobby. And all they could offer us during our wait was a coffee or tea. I spent about $500NT in creams and antihistamine to sooth the itching. I went to see them again to see if they can offer anything for the torture I was going through and all they offered was a taxi ride to the airport, which would have costed about $400NT, not even enough cover the cost of the creams and drugs. Long story short, do not stay there. The staff, while friendly, are quite useless.