Both Pilot Scheme on Community Care Service Voucher for the Elderly (CCSV) and PilotScheme on Residential Care Service Voucher for the Elderly (RCSV), are adopting“money-following-the-user” approach to provide long-term care services in Hong Kong.What are the key characteristics of voucher programs? Comment on the pros and cons ofprivatization and marketization of social welfare services in Hong Kong society. Use the“CCSV” or “RCSV” as an example to illustrate your answer. (WS Kan)