Regarding this OFFLOAD problem, kindly working again with Coloader to avoid any inconvenience for the next time!
2. Could we wave the DO fee for Conee and you ask Shipper to pay it for us (instead of Conee have to pay it) to compensate for this mistake!!!!
It means DO fee will be charged to your side and then you charge Shipper.
Kindly check with Shipper and reply us soon!