In order to let the customer have memorable experiences, McDonald could rebate the customers. For example, when customers buy foods that exceed price that is setting before, McDonald could give some rebates in return such as toys for kids, coupons as well as discounts. Rebating them, customers would feel having benefits as they can gain something or pay less money on it. Hence, they would be willing to consume again since they can obtain the profits again. Thereby, it could provide a memorable experience to customers. In addition, providing good customer services such smile when greeting, repeat their order to ensure no mistake, customers would feel kind, satisfied and no complaints. What’s more, if the service providers help customers actively when they meet with difficulties, they would feel thankful and remember the service providers easily because they have a contact and communication with each other. Therefore, the contacts may give the impressive experiences for customers and let them have a memorable and unforgettable experience.