In this case, the mechanisation and division of labour brought about by the process was rejected by the counter-organisation of the RDC programmers. This was in part because the bureaucratic and rule-bound nature of the Eron approach helped to increase the control that Gowing management had over the development process. The standardised documentation helped to make the surveillance process transparent and visible, enabling the Gowing management to perceive that the Indian programmers were conforming to the prescribed procedures. Thus the methodology facilitated a division of labour and systematisation of practices which allowed knowledge to be stored, systematised, disseminated and exchanged.