Excellent time here
We loved our 4 nights stay at this hotel. Let's review some good and not-so-good things about here. Good things: 1. In the downtown area, at the heart of Ximen, still a bit away from the noisy Ximen area giving you both the flavors of quiet as well as happening downtown; 2. Staff: Very polite and helpful; 3. Transportation: They provide free shuttle to the Ximen station, which is otherwise a 10-mins walk. Just book a shuttle 30 mins before and you are good; 4. Check-in and -out: swift; 5. Cleanliness and housekeeping: Great, no problems. Not-so-good things: 1. Agoda website: Alright, you might find two hotels on agoda website, riverview suites and the other one is new-riverview suites. Try finding on google maps, you won't find the new-riverview suites. It happened to us. We made all payment etc and when I was looking up at google maps for this hotel, it doesn't exist. After ragging my brains for 2 days along with pathetic agoda customer care service, I figured out that these were the same hotel. The "new" means the new wing of the hotel; 2. Coffee/tea service: In a habit of having latte/chai each morning, it wasn't so pleasant to not have any such thing on the menu or as a part of room service. So, if you are into such stuff, bring your own material; 3. English: Not everyone knows it there, though most staff can handle it.