Dear Ms. Ng,It is unfortunate that I am unable to fill in the form as requested due to the software problem.Previously, I had attended personally at the front desk but was requested to submit my application via e-mail without passing the form to me.Since I would leave HK by tomorrow and would not be able to attend personally until by early to mid-January 2019, I trust you would ensure that my notification of resignation had been given andno further charge on section fee would be collected starting from February 2019.