Hi All,
Following are the Alpha CS MVPs for October 2015:
Madeleine Dela Torre (English)
Madeleine continues to significantly improve in every aspect of her role as CSR. She was able to generate 10 survey responses with an average score of 9%. She always makes sure to address customers’ concerns during first contact. Furthermore, she’s very coachable and handles constructive criticism in a professional way. Madz is also a team player and is very dependable with regard to the tasks assigned to her. Congratulations Madz!
Min Zhang (Mandarin)
Min Zhang has been with us for approximately 6 months only, but she’s definitely made her mark in our team. She is constantly eager to learn new things, volunteers to render OT, and is willing to perform all tasks assigned to her. Most importantly, she has a very good work attitude. Kudos to Min Zhang!
Thank you.