Mein Konto Amazon.de
Message From Customer Service
Dear George
Please rest assured that you have not been charged for this order.
Your payment card is charged just before your items are dispatched.
When you place an order with Amazon.de or on Amazon.de Marketplace, we contact your payment card's issuing bank to confirm that your card has a valid number, and has not been reported as lost or stolen. This is communicated via a full authorisation for the amount of the purchase. However, we don't actually proceed with the charge. This is simply one of the security measures that we use to protect our customers. Additionally, if you sell items on Amazon Marketplace, we may periodically authorise your card to ensure your account information is up-to-date.
Most likely, your bank is holding this extra authorisation on your card. The time period varies depending on banking institution.
In exceptional circumstances, we may sent a cancellation request to your bank even if the reservation period has not yet expired. However, we can't ensure the cancellation will be done.