General Information
Here are a few things to keep in mind as you enter your billing and shipping addresses:
Special Characters
Our system cannot process certain special characters and punctuation marks. However, these characters are accepted: hyphen, period, comma, apostrophe, number sign, grave accent. (Maximum of 3 for address field, 2 for city field)
Billing Address
Your billing address must match the address that appears on your credit card or bank statement.
City Name Discrepancy
Our system defaults to the city that the United States Postal Service (USPS) has designated as the delivery zone for your area. When you review your order, if the city we show is not exactly what you entered but your street address is correct, your order will be delivered to you.
When entering an address for a residence, use this format:
Address field - Street address or PO box
Address Line 2 - Apartment number, Attention, Care of (c o, a space is necessary between the c and o)